World class
customer support
Our customers are our priority. When you need support for technical inquiries, troubleshooting, staff training, or repairs, our team is here for you. When you contact KUBTEC® you’ll speak directly with a support technician or an engineer.
When you need assistance, staff training, or simply the latest software updates, our remote support system is always available. Through remote support, we can access your KUBTEC® system directly from our service headquarters, ensuring you get what you need without having to wait for an on-site visit and with the minimum of disruption to your facility.
All KUBTEC® systems carry a comprehensive one year purchase warranty, after which you can choose from a broad menu of support options designed to meet your service and budget requirements. From multiyear extended warranties to basic packages, KUBTEC® provides the support you need to keep your department running.
Our global network of support technicians are available 24/7 and just a phone call away. Most technical and training issues are resolved within hours through Remote Support. When required, support will be available at your door, regardless of location.
Contact our support team
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